General

Visitors to our website can be assured that the protection of their privacy and confidentiality are given the highest priority and we only collect personal information from visitors to our website that is knowingly and voluntarily given. Therefore, visitors interested in requesting more information about Château de Pléhaut or making a reservation are able to provide their contact details via a fill-in form. Visitors cannot be contacted unless such information is given and no information will be collected from children under 18 without parental consent.

Anonymous information is collected, such as the number of visitors to the website in a given period or details of properties and dates selected for online bookings, but it is purely statistical and cannot be used to identify any individual. Cookies are only used to collect statistical data about your browsing actions and patterns and do not identify you as an individual

Use of Information

The information collected may be used to contact visitors to our website with further details of our current activities or to send details of future initiatives or events. You can inform us at any time if you no longer require such information to be sent.  The information collected may also be used in an anonymous form for research purposes.

We will share your details with our booking system, SuperControl for the purpose of them delivering their service to us. For example, they provide a verified reviews service called UpFrontReviews and we may ask them to send you an email invitation to submit a review about your stay. We will NEVER sell your details to any third party. You consent to us providing your details to SuperControl in this way. You will have the opportunity to unsubscribe from any such emails at any time.

Data Security

We take appropriate measures to safeguard the information we hold from unauthorised access or improper use. Our database is stored in a secure, password protected location. Only users authorised by us have access to this data.

Integrity of Data

We take all reasonable measures to ensure that the information we hold is accurate. In particular, we use reliable collection methods and destroy or convert to an anonymous form, any out-of-date data. Individuals may request details of all personal information held by us so as to contest inaccurate or incomplete data, verify the information and have it corrected as appropriate.

More Information

Any queries relating to our collection or use of personal information should be addressed to chris@chateaudeplehaut.co.uk